Remote Onboarding: The Challenges and Eight Ways to Improve it!

Remote Onboarding: The Challenges and Eight Ways to Improve it!

Remote onboarding has become the new normal for several organizations. Since we have entered the pandemic, it has been a turbulent ride, especially for HR professionals who have faced major challenges when onboarding new employees remotely.

Let’s take a look at two major challenges that are making the new employee onboarding process increasingly difficult for HR professionals.

  • Data Collection

Managing employee data has become the first major challenge for HR professionals. The teams have to gather the data during the recruitment process and create documents. This information also needs to be entered into the system to ensure digital copies of the recruitment data.

And when multiple teams are working together for onboarding remotely, this process becomes tremendously complicated. Sometimes, when there is a lack of communication between these teams, there is a repetition of the same data captured over and over again causing a waste of time and resources. Further, repetitive data collection creates a frustrating employee experience

  • Task Management 

Another challenge that HR professionals face has to do with managing tasks involved in the onboarding process. Typically, many stakeholders such as IT, team buddy, hiring managers are involved. A great employee onboarding process definitely requires smooth collaboration across these teams.

Eight ways to improve remote onboarding

The aforementioned two challenges are making remote onboarding a difficult process to implement. But there is always a way around things. Here are eight ways you can improve your remote onboarding process.

  • Create an Onboarding timeline 

Start by creating a map for your employee onboarding process. Determine the steps you want to follow, the people responsible for executing the steps, what kind of resources you will need to implement the process, and such. This map will act as your guide. Having a holistic view of the onboarding process upto the first 90 days, HR teams can identify areas for future improvement.

  • Communicate the plan

Make sure to plan your internal and external communication. Communicating proactively helps stakeholders be prepared for their role and also reduces the potential anxiety the new employee might have around the first day. Leverage a combination of SMS and email channels to share a variety of content and reach the employee at their mobile devices.

Streamline compliance forms and documents

Make sure to organize your compliance forms and documents. This will help you understand which documents have to be filled in and in what order. This will also ensure that the filled documents are sent to the right stakeholders on time.

Automate Tasks 

Preparing the work desk or IT equipment are tasks that involve stakeholders across teams. Automatically assigning tasks using automated onboarding workflows can help scale as the company’s hiring operation grows over time. As a result, the stakeholders are assigned tasks on time and overdue tasks are automatically notified to the HR team. 

  • Gather feedback easily

Feedback is crucial to improve the overall new hire onboarding experience.

Systematically getting employee’s feedback right from the beginning can help the HR team identify unengaged employees and orchestrate initiatives to re-engage them. It is also important to get feedback from stakeholders such as team managers and buddies a. Make sure to capture feedback across all phases of the entire onboarding process. Incorporating employees’ feedback in the onboarding process can help make employees feel that their voice is heard.

These five ways will help you enhance the overall onboarding process. If you want to take this discussion further, our team at Squadsy will be glad to discuss with you.

At Squadsy, we love helping HR teams with their latest challenges and come up with strategic solutions. So, get in touch with us to take this discussion further!

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